For Cairo Residents, we offer same day delivery for orders that take place by 10 Am any weekday except Friday and public holidays. Orders placed after 5 Pm will be processed the next day.

As for Residents of Egypt, we deliver within 2 working days for orders that take place before 3 Pm on any weekday except weekends and national holidays.

International orders, we deliver within 7 days from day of placing order.

Orders placed on Friday will be processed on Sunday and delivered within 3 days from date of order (Egypt) and 7-10 working days (international destinations).

All clients will receive confirmation by email specifying delivery date and time including a tracking number. Amina K. is not responsible for any delays caused by the shipping agency or destination customs clearance processes.

 

Payment Methods:

We accept Credit payments in Visa, MasterCard and American Express.

AMINA K accepts cash on delivery only from clients who reside in Egypt.

Payment is only accepted by means of the credit card types as shown. We are unable to process any other payment form.

 

Shopping Safety:

We use SSL encryption (the Internet standard for secure transactions) to protect your information. Shopping online with a credit card at AMINA K is safer than using a credit card offline because we do not retain your credit card information.

AMINA K offers the highest standards of security currently available online to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information because your bank will authorize the credit card transaction directly without passing any information through us.

 

Exchange, Returns & Refunds:

AMINA K prides itself on offering authentic and original styles using antique and handmade details and fabrics. If you are not fully satisfied with your purchase simply return the unused item in its original packaging and in the same condition received within 14 days from delivery date. You shall bear the cost of the returned shipment. We provide you with a full refund. AMINA K will not accept return item(s) with any signs of wear. All returned items would be inspected before a refund is issued.

Amina K  reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender.

We do not accept returns of merchandise purchased over 14 days.

We do not refund sale item(s).

We do not accept international returns or exchanges.

For our returns, exchange & refund policies please contact us on [email protected]

Refunds will be made in the same way the payment for the purchase was made.

We will also deduct any banking charges we have incurred in case of credit card payments.

Returns should be posted to:

Amina K. Store, Degla Center, 11a Hassan Sabry, Zamalek, Cairo, Egypt.

 

Restricted Areas & Destinations:

We ship worldwide except for those restricted areas stated by the courier agencies.

 

Customs Info:

Shipping days and VAT may vary due to customs.

Custom fees & charges are determined by country of destiny.

Our shipment prices are exclusive to any custom fees or charges.

Orders are shipped out once payment is authorized and verified and not from the day of placing order. Stated delivery time excludes customs clearance delays for your country.